Reliance Jio down: Users face major service outage across India; no access to WhatsApp and Instagram for several users

Reliance Jio faces a major service outage affecting access to popular apps like WhatsApp, Instagram, Snapchat, YouTube, and Google. 54% of complaints are about mobile internet issues, 38% relate to Jio Fiber disruptions, and 7% report mobile network problems.

Livemint
Updated18 Jun 2024, 08:04 PM IST

Reliance Jio down: Users nationwide face connectivity issues, impacting access to major apps like WhatsApp, Instagram, X, Snapchat, YouTube, and Google.
Reliance Jio down: Users nationwide face connectivity issues, impacting access to major apps like WhatsApp, Instagram, X, Snapchat, YouTube, and Google. (Bloomberg)

Reliance Jio is grappling with a widespread service outage that has left users across the nation unable to access key applications such as WhatsApp, Instagram, X, Snapchat, YouTube, and Google. According to data from Downdetector, a significant 54 percent of the complaints are related to issues with mobile internet connectivity.

Meanwhile, 38 percent of the reported problems pertain to disruptions in the Jio Fiber service, and 7 percent of users are experiencing difficulties with mobile networks.

This outage has sparked considerable frustration among Jio customers who rely on these services for daily communication and entertainment. Social media platforms are abuzz with complaints and queries, as users seek answers and updates on when normal service will resume.

The root cause of the outage remains unclear, and Reliance Jio has yet to issue an official statement addressing the situation. As technicians work to restore full functionality, affected customers are advised to remain patient and keep an eye on official channels for further updates.

As per the outage tracking platform, multiple social media platforms, including Snapchat and Telegram, in addition to X, are experiencing significant outages. Reports of these disruptions are widespread across India, with users from numerous cities such as Chandigarh, Delhi, Lucknow, Ranchi, Kolkata, Cuttack, Nagpur, Surat, Mumbai, Pune, Hyderabad, Bengaluru, Chennai, Guwahati, and many others flagging issues.

Amidst the ongoing issues with Jio services, numerous users have taken to social media to express their frustration over the lack of connectivity. An X user with the handle Anoop_K_Nair tweeted, "@reliancejio Your network is down for VPN connectivity across India? JioFiber...multiple company VPNs are unable to connect through JioFiber. Switched to a different provider to continue..pls check."

Another user commented, "Hey bhagwaan! Dushman de hazar but Net na de jio ka."

Meanwhile, netizens have turned to humor to cope with the situation, flooding social media with a new wave of memes. Here are some of the funniest ones circulating online.

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First Published:18 Jun 2024, 08:04 PM IST
Business NewsTechnologyNewsReliance Jio down: Users face major service outage across India; no access to WhatsApp and Instagram for several users

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