The ongoing social media war of words between stand-up comedian Kunal Kamra and Ola CEO Bhavish Aggarwal refuses to die down, with Kamra once again mocking the company, this time for allegedly “hiring bouncers” at its service centres. After a brief rift over the backlog of Ola service centres, Kunal Kamra charged at Bhavish Aggarwal after a post on Ola “hiring bouncers” emerged on social media.
A user on X claimed that Ola has deployed “five to six” bouncers at their centres, prompting further criticism online.
The user, who goes under the name of R.J Kashyap, posted, “@kunalkamra88 ola has now recruited about 5-6 BOUNCERS at every service centre...I have just visited at my near by ola service centre and watched all the bouncers were there arguing with ola customer even with the female customers…so this is the kind of service we r gonna have [sic].”
In response, Kunal Kamra reposted the tweet, mocking it as a “unique” situation.
“Please can a journalist fact check this. If true this is truly unique -Sales team for sales & Bouncers for after sales [sic],” posted Kamra.
Another user added to the comments by posting videos and photos of how “bouncers are placed at every customer centre with weapons.” He posted, “Ola service appointment ticket 05735050 is scheduled for 2024-10-20 at OLA Experience Centre, Virar-Mumbai and No one is taking a scooter for repair, no job sheet giving. Bouncers are at Center to reply to the customer with weapons [sic].”
Kamra reacted to this post by tagging Aggarwal, sarcastically writing, “Hey @bhash, you’ve sold such an innovative Indian product that you’ve had to hire bouncers to protect the staff [sic].”
Meanwhile, Ola has still not commented on this.
Last week, Kunal Kamra mocked Ola’s lack of transparency regarding customer complaints. “Ola Electric hasn’t disclosed any plan to issue refunds or put an end date to current customer complaints. We don’t even know if there is a plan… All I can do is let @bhash know that he has to put out a public plan which doesn’t include employing me [sic],” he posted on X.
